ASC Digital

AI audits

Assess maturity, risk, data readiness, and stack fit — then leave with ranked quick wins and a clear go / no-go on pilots.

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AI & Automation

Know what is ready — before you scale AI

An ASC AI audit surfaces where automation and agents will succeed, where data or process will break them, and which investments deliver the fastest credible return.

Sample output

A readout you can act on

Every audit ends with a scored view across six dimensions, each backed by the evidence we found. This is what a typical readout looks like.

AI readiness — sample company

0.0/ 5Overall readiness

  • Data qualityGap

    2 / 5. Duplicate accounts and empty key fields would mislead any model.

  • Process clarityNeeds work

    3 / 5. Sales process documented; service triage rules live in people's heads.

  • Knowledge sourcesGap

    2 / 5. Policies scattered across drives, with no owner or review date.

  • Systems & integrationsReady

    4 / 5. CRM and ticketing connected; APIs available for target use cases.

  • Governance & riskNeeds work

    3 / 5. A data policy exists, but no review process for AI outputs yet.

  • Skills & adoptionReady

    4 / 5. Strong CRM habits and an internal champion already experimenting.

Illustrative example — not client data.

Audit scope

What we review

We look at evidence, not slideware. Each area below gets checked, scored and documented.

  • Business goals and candidate use cases

    Where leadership expects AI to help, and whether those ideas are specific enough to test.

  • Data quality and access

    Completeness, duplicates, ownership — and whether the right data can actually be reached.

  • Processes and handoffs

    How work really flows today, including the workarounds AI would need to respect.

  • Knowledge sources

    The policies, documentation and FAQs that assistants or agents would rely on.

  • Systems and integrations

    CRM, ticketing, collaboration tools and the APIs between them.

  • Security, privacy and compliance

    Data residency, access controls, vendor terms and regulatory exposure.

  • Current AI usage

    Tools already in use — sanctioned or not — and what people actually use them for.

  • Skills and change capacity

    Who can own AI day to day, and how much change teams can absorb right now.

Deliverables

What you walk away with

Three documents, each written for a different reader — and for decisions, not shelves.

For leadership

Executive readout

A short presentation of the findings, the overall readiness score and a clear recommendation on where to start.

  • Readiness score by dimension
  • Top risks
  • Recommended first move

For delivery teams

Ranked action backlog

Quick wins, foundational fixes and pilot candidates, each with an effort and impact estimate.

  • Quick wins
  • Foundational fixes
  • Pilot candidates

For risk and IT

Risk register

Every risk we found, its likely impact, and the control or mitigation we recommend.

  • Data and privacy risks
  • Vendor exposure
  • Recommended controls

Who we serve

Audits sized to the decision you need

For SMBs

A focused review of one domain (sales, service, or ops) with a short report and a recommended first pilot.

Typical: 2–4 week audit with stakeholder sessions and a ranked backlog.

For enterprises

Multi-domain assessment with risk, architecture, and business stakeholders — suitable for steering committees and budget cycles.

Typical: structured interviews, artifact review, and executive readout with portfolio recommendations.

FAQ

Common questions

How is an AI audit different from a CRM audit?

CRM audits focus on platform health and adoption. AI audits add model/use-case readiness, knowledge quality, agent risk, and automation fitness on top of that foundation.

Will you recommend pausing AI projects?

When data, process, or governance would make a pilot fail publicly — yes. A stopped bad pilot is a successful audit.

Do you need production access?

Read-only access and demos usually suffice. We escalate only when deeper technical validation is required for a recommendation.

Book an AI audit

Share the domain you care about most. We return with ranked findings and a recommended next move.